Messed up our schedule multiple times, didn't listen to anything that had to be told to them which we had to tell them MULTIPLE times what we wanted and what the next appointment was for. Can't keep their paperwork or schedules right. It's getting ridiculous and out of hand. 20 weeks pregnant and have to wait another month on top of waiting a month already for this appointment.
I went in for an appointment as I was referred their by my PCP. I filled out paperwork and waited for 45 mins to be brought back. I asked if it always takes this long to be seen and the employee said yes when it is with the particular doctor I was seeing. I did feel as though it would have been appropriate to notify the patient of the wait time prior to. I also thought it would have been helpful if the Nurse or Assistant not sure her title would have apologized for the wait she was not even empathetic at all. I will say that once seen by the doctor I was impressed with him and I was notified of an intern that would be accompanying the doctor and was asked if that would be ok. I will plan accordingly for the longer wait time next visit.
The doctors and nurses are awesome, Unfortunately the receptionist is very rude and not friendly at all. She acts as tho you are a inconvenience to her. The only reason i have to go back is i love my doctor. I hope they reevaluate their front office staff and make appropriate changes so the place is friendly and nice when you walk in and out.
Such a ridiculously long wait I had to wait an hour just to get called back were I waited another 30 minutes for the doctor just to find out the reason for the appointment was to get a procedure no one informed me of and when I refused the doctor got very rude never going back!
Not a bad place, the doctor is lovely. Made me feel less uncomfortable. Not so sure why there are so many bad reviews.
Borgess Women S Health is a US Health facility based in Plainwell, Michigan. Borgess Women S Health is located at 671 W Allegan St, Plainwell, MI 49080, USA.
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