I could not be more disappointed with the service provided from Corby Callaway. We were selling my mother’s home due to terminal cancer. Hook, line and sinker. Said everything to make my mom feel like he would do a great job. He was very unresponsive. We had a couple hurdles like renters moving out but even thought this; a great agent can have good communication skills. (Made promises to the renters he would get them in touch with some financing people he never did) As soon as the renters moved out we made repairs to home. (Had done in less than a week.) I was told it was better not to show home until we replaced carpet we were both in agreeance with this discussion. He had two ppl interested to come during that time and I was told they were ok with coming after carpet. A day later he took our listing down because our contact expired and never even called.. Well he sent a text Friday at 5pm “The listing is set to expire this weekend. I understand if you’d like to go in a different direction but I would like to sign an extension to continue working with you guys. Now that the renters are out I feel like I would have a chance to sell it. ” But never told us listing would be removed or that we needed to meet right then and there to resign. How about you pick up your cell phone and call to let us know what is going on and maybe do it a week before listing expires not a day. "I understand if you’d like to go in a different direction" That is how to sell yourself!! I let him know the carpet was done never told me listing wasn’t there anymore NEVER even responded. I found out because another agent called to get my business. No wonder he has one house listed. POOR, POOR customer service skills! So much for the two ppl interested less than a week earlier. I think he showed the house maybe once or twice. Promised post cards never sent or who knows maybe he did but he doesn’t communicate So, I wouldn’t know maybe I just never saw them. These are just a few of the things. ANYONE CAN HAVE CRAPPY CIRCUMSTANCES BUT WITH UNDERSTANDING AND COMMUNICATION ANYTHING CAN BE OVERCOME. It is too bad because I really like Berkshire Hathaway and he completely ruined our experience with the company.
Berkshire Hathaway Homeservices Michigan Real Estate is a US Real Estate Agency based in Plainwell, Michigan. Berkshire Hathaway Homeservices Michigan Real Estate is located at 1289 West M-89, Plainwell, MI 49080, USA.
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